MPR GLOBAL — RETURNS & RECOVERY
Processed return report
Sample document · Northstar Home demo account
RMA-0233
2026-09-14
1. Details
| Client | Northstar Home (demo) |
| SKU | SKU-AZUL-M · Foldable LED lamp |
| Original order | #1084 · Shopify |
| Declared reason | “Not what I expected” |
2. Inspection
| Checkpoint | Result |
|---|
| On-camera opening | 8 photos |
| Accessories | Complete |
| Power-on test | OK |
| Cosmetic condition | Light scratches on base |
| Original packaging | Damaged — not first-sale ready |
3. Grade and disposition
GRADE B — REPACK AND RESTOCK
Applied per the client written rule for grade B. Doubtful cases await photo approval; this one did not require it.
| USD |
|---|
| Recovered value (grade B resale) | 42,00 |
| Process cost (full inspection + restock) | 6,50 |
| Net recovery | 35,50 |
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