CLIENT ACADEMY
For clients
How your wallet works: deposits, per-task charges and minimum balance.
Reading your portal: inbounds, work orders, evidence and approvals.
What makes a good pilot: measurable success criteria before scaling.
Return rules: A/B/C grading and dispositions.
MIAMI PREP ACADEMY
Doral operations
Receiving: verify against notice, count, photograph exceptions before putaway.
FBA prep: readable FNSKU, warning polybags, scan verification.
System ≠ physical: stop and report. Never force inventory.
Independent QC where applicable; immutable evidence always.
CHINA ORIGIN ACADEMY
Origin
Supplier verification: license, capacity, samples and references.
AQL inspection: sampling plan, defect catalog, photo evidence.
Loading supervision: carton counts, seals and container photos.
WhatsApp/WeChat is not the system of record: everything lands in the portal.
SALES ACADEMY
Commercial
The offer: one SKU, one supplier or one lot — a paid pilot with data.
Never promise the unprovable; regulated services go through authorized partners.
Respond under 10 minutes in active hours; external SLA 2 hours.
Pass-through is not revenue: always separate it in proposals and reports.
Full operating SOPs (18 — Warehouse SOPs, 24 — Academy) are versioned and delivered with each role onboarding.