FOR CLIENTS
Reading your account: receiving, work orders, evidence and invoices.
What makes a good first batch: measurable criteria before scaling.
Return rules: A/B/C grading and outcomes.
WAREHOUSE — DORAL
Receiving: count, compare and photograph exceptions before putaway.
FBA prep: readable label, warning polybag, scan verification.
If system and physical disagree: stop and report, never force.
CHINA — ORIGIN
Supplier verification: license, capacity, samples and references.
AQL inspection: sampling plan, defect catalog, photo evidence.
Chat is not the record: every decision lands in the account.
SALES
Quote first, free; the paid pilot comes after the proposal.
Never promise what is not operational; regulated services go through licensed providers.
Third-party costs are not revenue: always separate them.